International customers, please note: International packages may be subject to import duties and local/domestic taxes upon arrival, which are beyond our control. Customs charges are levied by the country to which the package is delivered and are the sole responsibility of the package recipient. We operate legally, and fully comply with international shipping regulations. As such, orders will be listed at their full retail price on any/all customs declaration documentation. By default, international orders are sent via Canada Post without tracking. If tracking is required, please select the 'tracked' shipping option when checking out, but do note that tracking international packages greatly increases the cost of shipping.
Important holiday dates: We ship twice daily during the holiday season, and will continue to do so through the 23rd of December. We'll always do our utmost to ensure that packages arrive at your doorstep as quickly as possible. However, if you require delivery prior to the 25th of December, it is advised that you order as soon as possible.
Please note the following important dates:
- Shipping within Canada? Order as late as December 19th
- Shipping to the United States? Order as late as December 15th
- Shipping anywhere else worldwide*? Order as late as December 1st without tracking, or as late as December 10th with tracking
The above-noted dates are a point of reference for your convenience. It is likely that orders placed after these deadlines will still make it on time, however to avoid disappointment, you may wish to adhere to this guideline.
*International shoppers please note: as noted above, factors over and above travel time may affect the timely delivery of your parcel. Customs delays, delays due to extreme weather and other such factors are beyond our control.