We ship worldwide! We offer free shipping within Canada and the
United States on orders of $75 or more.

Carrier information:
by default, all packages are shipped via Canada Post. Orders are processed and shipped out within 36 hours of purchase from Monday through Friday, excluding Canadian national holidays. Once your order has been shipped, you will receive an email confirming order fulfillment, which will include any applicable tracking information. We are not responsible for lost, stolen, damaged or delayed packages once a package has been passed over to a third-party delivery system (i.e. Canada Post). We are unable to ship to PO boxes or APO/FPO addresses.

Delivery timing:
orders shipped within Ontario, Quebec and Manitoba typically arrive within 2-4 business days; orders shipped throughout broader Canada and the United States typically arrive within 2 - 10 business days; international orders typically arrive within 14 business days. From-time-to-time, deliveries can take longer due to circumstances beyond our control. Customers outside of Canada in particular must be aware of potential delays due to customs at the receiving country.


International customers, please note:
International packages may be subject to import duties and local/domestic taxes upon arrival, which are beyond our control. Customs charges are levied by the country to which the package is delivered and are the sole responsibility of the package recipient. We operate legally, and fully comply with international shipping regulations. As such, orders will be listed at their full retail price on any/all customs declaration documentation. By default, international orders are sent via Canada Post without tracking. If tracking is required, please select the 'tracked' shipping option when checking out, but do note that tracking international packages greatly increases the cost of shipping.

Important holiday dates: We ship twice daily during the holiday season, and will continue to do so through the 23rd of December. We'll always do our utmost to ensure that packages arrive at your doorstep as quickly as possible. However, if you require delivery prior to the 25th of December, it is advised that you order as soon as possible.

Please note the following important dates:

- Shipping within Canada? Order as late as December 19th
- Shipping to the United States? Order as late as December 15th
- Shipping anywhere else worldwide*? Order as late as December 1st without tracking, or as late as December 10th with tracking

The above-noted dates are a point of reference for your convenience. It is likely that orders placed after these deadlines will still make it on time, however to avoid disappointment, you may wish to adhere to this guideline. 


*International shoppers please note: as noted above, factors over and above travel time may affect the timely delivery of your parcel. Customs delays, delays due to extreme weather and other such factors are beyond our control.

 

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