Unwashed & unworn items may be exchanged or returned for store credit within 14 days of purchase. Returned items must be in their original condition with all tags intact. Customers who wish to exchange or return an item must contact us at email@example.com prior to posting the item(s) in order to obtain appropriate instructions. All shipping expenses incurred as a result of the exchange/return will be the sole responsibility of the customer. Please note that all sales on discounted/sale items, publications, undergarments, jewellery and cosmetics are final. We do not offer price adjustments.